OUR SHOWROOM IS LOCATED IN REDMOND
AT 302 S.W. EVERGREEN
PHONE: 788-8595 548-5248
DIGITAL COPIERS - PRINTERS - FAX MACHINES
Marathon Business Machines is a service
based company. We provide
our customers with reliable equipment, and our experienced technicians keep
your machines up and running, We have a total of over 100 years experience
in office machine repair and maintenance.
We are factory authorized and trained on all
equipment we sell. Though
we feel factory training schools are helpful, they only give the basic of
machine operation and adjustment. The rest comes from hands on experience.
We send one of our technicians to the factory school, then cross train "all" of
our service personnel on every product. Training in Marathon's shop is extensive
and looked at from the needs of our customers, not the need of the manufacturer.
Our techs meet weekly, as a group, with managers, to discuss new problems,
fixes as well as customers needs and concerns. We feel this is the most efficient
training method and with all of our technicians trained on all equipment our
customers never have to wait for a specific tech to get their machine fixed.
This means faster response time for all our customers.
Here at MBM we pride ourselves on service
Our average response time is under
three hours for all calls and approx 98% of machines are fixed on the first visit.
We carry a large stock of parts, and supplies, right here in Central Oregon,
so that we can get your machines up and going without additional waiting time.
We know it is easy for us to talk about our
service but the proof is in performance.
We will not only provide you with reference letters but also provide you with a
complete customer list and let you call anyone you like for a reference.
We believe in service and we can prove it.